Meet our Team

Having been on the agency side, the client side, and the researcher’s side,

Roxann sees from both sides of the glass. Her expertise is understanding the

needs and personalities of the client, the goal of the study, and the feedback

needs of the engineers and marketing teams. She meticulously supports the

methodology by performing tasks strategically, with the end goal in mind.

Her personal motto: “Data doesn’t lie.”

Setting up and managing projects using best-practice logistics while

maintaining quality and staying within budget is a strength and passion. From layout, qualifying and choosing vendor partners, to securing great food to supplement long research hours, Roxann is a strong go-to person for market research project support. She will get the job done with a smile on her face.

Phone Number: 949.427.5187 ext. 701

 Holly started working clinics when she was 16 years old, giving her now 9 years’ experience.  Her insight into the research world has been engraved in her since she has been exposed almost her entire life.

As a millennial, Holly’s ability to navigate technology and multi-task is of great value.  She is often requested to run the front desk as well as interview.  Her experience includes proctoring and conducting insightful IDI’s, managing guiding gang studies, executing static and drive studies, 2-D, 3-D, VR, interactive projects and intercepts.  Holly also understands the importance of accurate execution and when and how to probe to obtain valuable insight.

A calm and clear communicator, Holly is liked by clients, vendor partners and team members alike.  Often placed as the project manager, her ability to run a job includes on-site recruiting, confirming, re-scheduling, and directing the field team to ensure the goals of the study are met. Holly has her BA in Environmental Studies with Sustainable Design and is a Community Outreach and Neighborhood Revitalization Manger with Habitat of Humanity.  She lives and works in the Chicago area and travels extensively throughout the world.

Phone Number: 949.427.5187 ext.702

Having been in the marketing realm for her entire career, mostly in corporate, Regional Sales Manager with Goodyear Tire and Rubber company and Pennzoil Products Information Management Systems, she has a professional, service oriented and team-oriented approach to business. 

She is a bi-coastal resident, spending equal amounts of time on each coast.  She is also the COO/ Founder of More Good Days Foundation, a non-profit organization that spends time giving back to her amazing San Clemente Community where her family has been raised.

Phone Number: 949.427.5187 ext.700

With over 10 years’ experience, Joy successfully manages projects of all methodologies and sizes. A clear communicator and professional client liaison, her ability to run a job includes on-site recruiting, confirming, re-scheduling, and directing the field team to ensure the goals of the study are met.

From proctoring and conducting insightful IDI’s to guiding gang studies, executing static and drive studies, 2-D, 3-D, VR, interactive projects and intercepts, Joy understands the importance of accurate execution and when and how to probe to obtain valuable insight.  Joy also excels in selecting solid respondents to fit specific focus groups.

Going the extra mile is a given for Joy.  She always ensures numbers are met on intercepts and other studies. Recruiting using various on-site methods is her superpower.  A clear communicator, Joy confirms project details and carefully trains the team, ensuring consistent execution. 

A mom to two boys, Joy is a former police officer who now uses her people skills to make sure respondents are comfortable and encouraged to give honest, thoughtful responses that provide detailed feedback.

Keryn is meticulously accurate and thorough. Her attention to detail and project nuances makes her an asset when ensuring there is consistency with interviewing approach and inflection.

With over 5 years’ experience in research, Keryn has the gift of making everyone comfortable and informed - a great trait when working with teams and respondents.  She is the definition of a team player, always willing to help and eager to learn and understand the goal behind the study.

From proctoring and conducting insightful IDI’s to guiding gang studies, executing static and drive studies, 2-D, 3-D, VR, interactive projects and intercepts, Keryn also understands the importance of accurate execution and when and how to probe to obtain valuable insight.  Keryn is experienced in research A/V, making her a terrific asset for studies needing video management.

From South Africa, you’ll find Keryn’s very slight accent charming and endearing.  Her two children are grown adults now, enabling her and her husband to travel a bit more.  

Pablo is on the quiet side, making him a great listener.  He carefully listens for key points and comments and excels at probing at just the right place and time. With over 7 year's experience, Pablo is well versed in virtually all research methodologies, including drive and static studies, 2-D, 3-D, VR and interactive projects.  He too understands the importance of accurate execution and when and how to probe to obtain valuable insight.

Exceptional with technology, Pablo is our resource for setting up tablets, TV’s, A/V and VR equipment, etc.  He’s great on conjoins, as his superpower is calmly explaining the conjoint structure to respondents who may be fatigued or a little confused.  He is great at troubleshooting issues and knows how to manage multiple components simultaneously.

Pablo is working on his BA degree and is bilingual, making him an even stronger asset, especially in Spanish language studies or intercept work.